Privacy Policy

Last updated: August 8, 2025

This Privacy Policy describes how Maison Zar (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, interact with, or make a purchase from maisonzar.my (the “Site”), or otherwise engage with any of our services (collectively, the “Services”).

By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site.

 

 

1. Changes to This Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated “Last updated” date.

 

 

2. Information We Collect

We collect certain information to provide you with a smooth and personalized shopping experience. Here's how and what we collect:

a. Information You Share with Us

When you place an order, create an account, or contact us, we may ask for:

  • Your name, email address, phone number, and delivery address

  • Payment and billing details when making a purchase

  • Your account login details (like username and password)

  • Any messages or feedback you choose to send us

b. Information We Collect Automatically

When you visit our website, we may automatically collect technical data to help us improve your experience, such as:

  • The type of device and browser you’re using

  • Your IP address

  • Which pages you visit and how long you stay

  • How you found our website (e.g., via search engine or social media)

We may use cookies and similar technologies for this purpose. You can manage your cookie preferences at any time through your browser settings.

c. Information from Trusted Partners

Sometimes, we receive information from third-party services we work with—like payment providers, delivery companies, and website platforms—to help process your orders, improve our service, or understand how our site is being used.


 

 

3. How We Use Your Information

We use your information to:

  • Fulfill and manage orders

  • Provide customer service

  • Maintain and manage your account

  • Communicate about products, offers, and updates

  • Analyze site performance and user behavior

  • Detect and prevent fraud or illegal activity

  • Comply with legal obligations

 

 

4. Cookies

We use cookies and similar tracking tools to enhance your experience on our Site. These tools help us:

  • Remember your preferences and account settings

  • Track shopping cart activity

  • Analyze site usage and performance

  • Personalize ads and marketing

You can control cookie preferences in your browser settings, though disabling them may affect your Site experience.

For details on cookies used through our Shopify platform, visit Shopify Cookie Policy.

 

 

5. Sharing Your Information

We may share your personal data with:

  • Service Providers – including hosting, payment, and delivery services

  • Marketing Partners – for promotional communications (if you opt in)

  • Affiliated Companies – within our corporate structure (FM GLOBAL ENT)

  • Law Enforcement or Regulatory Authorities – if required to comply with legal obligations

  • Business Transfers – in case of mergers, sales, or acquisitions

We do not sell or rent your personal information to third parties.

 

 

6. Data Retention

We keep your information only for as long as it's needed to:

  • Complete your orders

  • Manage your account

  • Support customer service

  • Meet legal or business requirements

Once it’s no longer needed, we securely delete or anonymize your data.

We’re committed to protecting your privacy and only keeping information that helps us serve you better.



 

 

7. Your Rights

Depending on your location, you may have the right to:

  • Access and review the personal information we hold

  • Request correction or deletion of your data

  • Withdraw consent or object to processing

  • Request data portability

  • Lodge a complaint with a data protection authority

To exercise your rights, please contact us at: support@maisonzar.my

 

 

8. Security

We implement appropriate security measures to protect your personal data. However, no system is completely secure. We encourage you to keep your login credentials confidential and to contact us immediately if you suspect unauthorized use of your account.

 

 

9. Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect data from children. If we discover that we have inadvertently gathered such information, we will delete it promptly.

 

 

10. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing personal information.

 

 

11. International Users

Your information may be processed and stored outside of your country of residence, including jurisdictions that may not offer the same data protection standards. Where applicable, we rely on approved legal mechanisms to ensure adequate protection of your data.

 

 

12. Contact Us

If you have questions about this Privacy Policy or your data, you can contact us at:

Maison Zar
 Owned by FM GLOBAL ENT
 Email : info.maisonzar@gmail.com